A few things you might be wondering.
Clear answers, without the technical detour.
Can I use my own domain?
Yes. Add a domain you own and follow the DNS checklist in your workspace. Verification reports the records the server can find.
Can I keep using my current email app?
MailTrum is designed for standard IMAP and SMTP clients, including Apple Mail, Outlook and Thunderbird. The Mail clients page provides the setup details.
What is the difference between a mailbox and an alias?
A mailbox has its own inbox and storage. An alias is another address that forwards messages to an existing mailbox, such as hello@ or billing@.
How much storage does each mailbox include?
Each mailbox on a per-mailbox plan includes its own 5 GB quota. Ten purchased mailboxes include 50 GB in total, allocated as 5 GB each. Existing legacy package allowances stay unchanged.
How are additional mailboxes billed?
Choose your total mailbox quantity in Billing and review the estimated charge. Additional mailboxes are prorated for the rest of your current term and activate after payment is confirmed. Your renewal date stays the same.
Can I stop renewing only some mailboxes?
Yes. Reduce your quantity in Billing and select any assigned mailboxes that should stop renewing. They remain available through their paid period. The smaller quantity is charged at the next renewal, and cancelling does not delete existing email.
Can I change or cancel my plan?
Manage plan changes, scheduled cancellation and resumption in MailTrum billing. Available changes and their effective dates are confirmed before you submit.
How are payments collected?
Lemon Squeezy securely collects payments and handles automatic recurring collection. Manage your MailTrum subscription from your workspace.
Still have a question? Get in touch.
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a better email address.
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